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OUR TEAM
Meet the expert team at Verbatim Pharma, a group of dedicated Pharma Service recruitment specialists committed to driving excellence. Our leadership and consultancy teams combine deep industry knowledge with a personalized approach, ensuring that both clients and candidates benefit from unparalleled expertise in drug development and manufacturing, clinical trial services and more. By bridging the gap between top-tier talent and pharma service organizations, we provide the strategic support necessary to advance service providers worldwide.
Jasmine Ramtoolah
Founder & CEO
With a background in Psychology and 13 years of hands on Pharmaceutical recruitment experience, including in Medical Affairs and Sales & Marketing, Jasmine founded Verbatim Pharma in October 2017 with the hope of shifting the mentality in recruitment from a sales environment, to a focus on service delivery.
A writer at heart, Jasmine enjoys reading or listening to books with interesting characters, particularly biographies, and lists her favourite recent reads as Bad Blood, Shantaram and Steve Jobs by Walter Isaacson. Her favourite pastime is to engage in deep and meaningful discussions with friends over a nice bottle of red wine.
Jasmine grew up in Africa, the US and the UK and was raised by Mauritian parents. This diverse upbringing allowed her to develop an understanding of individual differences, perspectives and cultures from an early age, in combination with the ability to engage on a deeper level with people from all walks of life.
Matthew Mackenzie
COO
Matt began his recruitment career in June 2007, spending 11 years recruiting across the UK healthcare system before moving into the management of a pharmaceutical and medical device contract recruitment team.
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He joined Verbatim Pharma in 2019 and spent five years recruiting directly for organizations across pharma services, clinical trial services and clinical supplies. That experience gave him a close understanding of the specialist markets Verbatim serves and the standards clients and candidates expect.
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As Chief Operating Officer, Matt now oversees marketing, recruitment delivery, finance, operations, HR, support services, and IT and systems. He works closely with the leadership team to ensure the business has the people, processes and support it needs to deliver a consistently high standard of service.
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An Arsenal season ticket holder, Matt can usually be found following the team home and away at weekends.
Hinna Mohammed
Director of Search
Hinna has 11 years of experience in pharmaceutical recruitment, including seven years at Verbatim Pharma. Her background with various London-based agencies has equipped her with a deep understanding of diverse markets and complex hiring requirements.
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A strong advocate for exceptional customer service, Hinna focuses on cultivating authentic, long-term partnerships rather than transactional placements. By aligning the strategic needs of clients with the aspirations of candidates, she consistently delivers high-value outcomes.
Her career progression from a leading consultant to managing a team of 10 recruiters reflects her expertise and leadership capability. Hinna leverages her comprehensive industry knowledge to mentor her team, helping them navigate market challenges and achieve their professional objectives.
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Motivated by the success of her partners, Hinna is recognized for her approachable and solutions-focused demeanor. She is committed to delivering a premium recruitment experience built on transparency, integrity, and proactive communication.
Alex Martin
Director of Client Services
With 20 years of recruitment experience, Alex has worked across diverse markets including risk, compliance, and finance, with the last decade dedicated exclusively to the pharmaceutical sector. He has extensive experience supporting organizations with specialist commercial and operational talent and has built a reputation as a trusted partner to senior decision-makers.
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Currently, Alex heads Verbatim Pharma’s Client Services division. His team manages global core accounts, acting as the bridge between clients and delivery teams to ensure a deep understanding of hiring objectives and market conditions. This structure allows specialist delivery teams to focus entirely on identifying and engaging the right talent.
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Alex’s approach is centered on providing a professional, consultative service. He focuses on building genuine partnerships and delivering specialist talent that makes a meaningful difference to his clients' organizations.
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Outside of work, Alex enjoys playing golf, following Manchester United, and traveling with his family.
Emma Hobbs
Global Head of Business Development
Emma has over 16 years of experience in the life sciences industry, collaborating with pharmaceutical, biotechnology, and service provider organizations globally. Her career spans R&D, Clinical, Medical, and Commercial functions, giving her a deep understanding of the challenges organizations face in attracting and retaining top talent.
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In the last five years, Emma has concentrated on client services and business development, fostering long-term partnerships, identifying growth opportunities, and delivering tailored solutions aligned with business objectives. Passionate about client experience, she believes the best results come from truly understanding clients' challenges and helping them overcome barriers to innovation and improved patient outcomes.
Outside of work, Emma is a proud mother of two teenage boys and enjoys outdoor activities. Recently taking up paddleboarding, she values fresh air and active weekends. She also loves exploring new cities, with a recent trip to Amsterdam and a planned visit to Iceland later this year.
Natalie King
Head of Marketing
Natalie joined Verbatim Pharma in January 2026, bringing over 16 years of extensive marketing expertise to her role leading the firm’s marketing function. Her primary focus is on fostering authentic connections between our specialist consultants and the global pharmaceutical services market, ensuring our expertise resonates with the industry.
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Her strategic approach encompasses everything from high-impact multi-channel campaigns to the meticulous refinement of our digital presence. Natalie’s work is rooted in transparency and the delivery of added value, reflecting her passion for showcasing the tangible impact our recruitment team has on the pharmaceutical supply chain and the wider life sciences sector. To Natalie, marketing transcends mere visibility; it is about establishing the trust and credibility that underpin every successful partnership and placement we facilitate. Under her leadership, Verbatim is entering an era of growth, with several exciting brand updates and initiatives on the horizon.
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Outside of her professional life, Natalie values spending quality time and creating lasting memories with her husband, Adam, and their three children, Ava, Ryan, and Josh.
Katherine Powell
Client Services Manager
Katherine joined Verbatim Pharma with an initial focus on business development within the clinical trial services sector. Her career has since evolved, leading to her appointment as the company’s inaugural Client Services Manager. A defining characteristic of Katherine’s approach is her genuine passion for interpersonal engagement and her dedication to understanding the unique professional journeys of those she partners with.
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Her background as a former hiring manager provides her with a comprehensive perspective on the recruitment lifecycle. She leverages this firsthand insight to navigate the complexities of the hiring process, ensuring she delivers exceptional service and effective outcomes for both clients and candidates.
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Recognized for her meticulous attention to detail, Katherine maintains the highest standards of excellence across all her professional endeavors. Her composed demeanor and sophisticated communication skills are central to her success at Verbatim Pharma, allowing her to build the strong, trust-based relationships that are vital to the industry.
Chris Heasman
Client Services Manager
Chris brings over 18 years of recruitment experience, with a recent focus on the pharmaceutical and clinical trials sector. Throughout his career, he has gained extensive exposure to various sectors, including Finance, Industrial, Office, and Life Sciences. This diverse background provides him with a comprehensive understanding of different hiring markets and the unique business needs they present.
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Chris's expertise spans recruitment delivery and client relationship management, where he has successfully supported organizations in the clinical supply chain, operations, logistics, and commercial functions. He takes pride in the long-term partnerships he has developed with clients, playing a pivotal role in helping them secure critical talent in challenging markets.
By adopting a consultative approach, Chris seeks to understand each organization’s culture, values, and specific requirements. He leverages his market insight to deliver recruitment solutions that create lasting value for his clients.
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What motivates Chris is the opportunity to connect exceptional talent with the right opportunities. He strives to be a trusted partner to both clients and candidates, ensuring a personalized, transparent, and high-quality experience throughout the recruitment process.
Chloe Taylor
Senior Search Lead
Chloe has dedicated six years to the field of pharmaceutical recruitment, all of which have been spent at Verbatim Pharma. During this time, she has specialized in recruiting across the clinical trial supply chain, establishing strong partnerships with pharmaceutical companies and service providers across the UK, Europe, and the US.
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One of her notable achievements is her expertise in the Early Access area, a niche within the industry that requires a deep understanding of regulatory frameworks and market dynamics. Chloe is adept at having informed discussions on this topic, thanks to her continuous learning and engagement with industry trends.
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The value Chloe brings to her clients and candidates is rooted in her extensive market knowledge. She understands the nuances of the pharmaceutical recruitment landscape, knows where to find the right talent, and adopts a consultative approach to every search. By doing so, she helps clients make informed hiring decisions while providing candidates with honest and knowledgeable advice throughout the recruitment process.
Roya Robeson
Senior Search Lead
Roya joined Verbatim Pharma with six years of comprehensive agency recruitment experience. Throughout her career, she has focused on delivering high-quality service across a diverse range of sectors, including Logistics, Supply Chain, Marketing, and Engineering. Her versatile background allows her to navigate various hiring challenges and provide tailored solutions that meet the specific needs of both clients and candidates.
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She is recognized for her commitment to excellence and her ability to facilitate successful placements that align with long-term organizational goals. Roya’s approach is defined by a dedication to maintaining high service standards and fostering positive professional relationships.
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Outside of her professional role, Roya is a media enthusiast with a particular interest in cult classic cinema and Formula 1. A passionate traveler and culinary enthusiast, she enjoys exploring diverse cuisines and is frequently sought out for her expertise in restaurant recommendations.
Fionnuala Boylan
Senior Search Lead
Fionnuala (pronounced Fin-noolah) brings a multifaceted professional background to Verbatim Pharma, having returned to the recruitment industry following a successful tenure in Sales and Marketing. Her diverse experience provides her with a unique commercial perspective and a strategic approach to talent acquisition.
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A highly articulate communicator, Fionnuala embodies the firm’s commitment to precision and clarity. She is recognized for her charismatic and engaging demeanor, qualities that allow her to build strong rapport and foster positive, trust-based relationships with both clients and candidates.
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Outside of her professional pursuits, Fionnuala is an accomplished classical singer with a deep passion for the arts, including theatre, cinema, and music.
Scott Simpson
Senior Search Lead
Scott has over four years of experience in pharmaceutical recruitment, specializing in commercial appointments within the clinical trial services sector. His expertise spans clinical logistics, comparator sourcing, central laboratories, eClinical, patient services, and CDMOs, helping organizations secure high-performing talent across Europe, the US, and global markets.
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Scott prides himself on fostering long-term partnerships, often acting as a seamless extension of his clients' internal recruitment functions. His success is reflected in the recurring trust of organizations that partner with him across multiple business units and international regions to manage their critical hires.
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Driven by a commitment to connecting the right talent with the right opportunities, Scott combines deep market knowledge with a consultative approach. He focuses on providing honest advice and thorough market insights, ensuring a high-quality experience for both clients and candidates throughout the recruitment process.
Mona Kurkaa
Senior Search Lead
Mona has specialized in pharmaceutical recruitment with Verbatim Pharma since 2023.
Drawing on a strong background in sales and customer service, she has developed a highly effective, client-focused approach to managing complex hiring processes.
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As a top-performing consultant, Mona was recognized as the firm’s leading recruiter in 2025, achieving 19 successful placements. This success is rooted in her commitment to building long-term partnerships and her ability to think creatively to solve challenging talent briefs. She prioritizes regular, transparent communication, including weekly consultations, to ensure her search strategy remains perfectly aligned with client goals.
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Mona is motivated by the impact of a "perfect match," taking pride in aligning candidate aspirations with the strategic needs of her clients to drive long-term success for both parties.
Ben Smith
Senior Search Lead
Ben has over 10 years of experience in recruitment, having developed expertise across a diverse range of sectors and markets. He began his career in construction trades and labor recruitment, specializing in temporary staffing, before transitioning into permanent recruitment within the accountancy and finance sectors. Currently, Ben focuses on the pharmaceutical industry, where he enjoys partnering with clients and candidates to deliver long-term hiring solutions.
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Throughout his career, Ben has built a robust network of clients and candidates through honest communication, quality service, and a transparent approach. He believes that lasting relationships are founded on trust, and many of the individuals he has worked with over the years continue to return to him for their hiring needs or career advancements.
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What motivates Ben the most is the opportunity to make a genuine difference by understanding each person's goals and delivering a recruitment process that is straightforward, consultative, and focused on achieving the right outcomes for everyone involved.
Fahad Sheikh
Senior Search Lead
Fahad is a seasoned recruitment professional with over seven years of specialized experience within the Life Sciences sector. He is recognized for delivering pragmatic and reliable talent solutions tailored to the specific strategic requirements of both clients and candidates.
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Central to Fahad’s methodology is a commitment to robust relationship management. By aligning a deep understanding of a client’s commercial and cultural objectives with transparent, integrity-driven career guidance for candidates, he has established a track record of enduring partnerships and recurring business. His expertise encompasses the full recruitment lifecycle, account management, and strategic business development, with a primary focus on supporting mid-to-large-scale organizations.
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Driven by a service-led mindset and a dedication to quality, Fahad ensures that every engagement is managed with the highest level of professionalism, ensuring that each search contributes to the long-term success of the organizations and individuals he represents.
Chris Boateng
Senior Search Lead
Chris brings 10 years of recruitment experience to Verbatim Pharma, with his career spanning both the NHS nursing sector and the Life Sciences industry.
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Having spent the first five years of his career recruiting within nursing across the NHS, Chris has spent the last five years specialising in Life Sciences, partnering with pharmaceutical and biotech organisations across Europe and the US, with a particular focus on Clinical Operations.
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Chris prides himself on building long-term relationships and delivering an exceptional experience for both candidates and clients. He is driven by understanding the needs of those he works with, paying close attention to detail and consistently delivering a high level of service.
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Outside of work, Chris is a die-hard Arsenal fan and regularly attends matches. He is also passionate about powerlifting and is working towards competing at National Level, alongside spending quality time with friends and family.
Amelia Greenstreet
Search Lead
Amelia has nearly five years of recruitment experience and joined Verbatim Pharma in January 2025, specializing in the pharmaceutical sector. She focuses on commercial and senior leadership appointments, maintaining an extensive network of business development and account management professionals across Europe and North America.
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By partnering closely with clients to understand their culture, strategy, and growth plans, Amelia represents their organizations with confidence. This consultative approach has enabled her to deliver successful international hiring campaigns across the UK, Europe, and the US, ensuring a consistent level of service regardless of the region.
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Amelia is dedicated to understanding the motivations of the individuals she represents, ensuring that opportunities align with their professional aspirations. She finds it deeply rewarding to guide candidates through significant career decisions and contribute to their long-term success within the pharmaceutical industry.
Umaad Arshad
Search Lead
Umaad began his career in recruitment at the age of 17, joining a commercially focused agency as an apprentice. Over the course of six years, he advanced to the role of Principal Consultant, delivering tailored recruitment solutions across various sectors, including Accounting, Administration, Engineering, IT, Finance, and Sales & Marketing. Umaad built a strong reputation for his consultative approach and his ability to establish genuine rapport with both clients and candidates.
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Subsequently, he transitioned into the Health and Safety sector, where he supported civil engineering and utilities companies across the UK in attracting and retaining qualified health and safety professionals. Since 2025, Umaad has specialized in pharmaceutical recruitment, focusing on pharma services and clinical trial supplies. He has successfully managed retained and exclusive searches across Europe, the US, and the APAC region.
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Umaad is driven by the long-term relationships that underpin every search, and his clients appreciate his honest, consultative style, which reflects a clear understanding of the market dynamics.